If you are looking for basic custom fields on Events for Online Scheduling, go here. This article is an in-depth look at custom fields and custom properties on Events that originate from Google or Outlook. Out-of-the-Box Events have limited “fields” to use. Title, Description, and Location are about all we have. The purpose of custom […]
If you have multiple appointments for the same person on the same day or the same week, it may be a bit much to send them a reminder for each appointment. Maybe you have 3-5 appointments for the same customer or patient in the next few days and want to remind them of all of […]
Microsoft already does a good job at Categorizing Events via Outlook. Google took a different approach, and does this using Color Coding. GReminders now supports syncing of Google “Categories” via Color Coding. So if you have an event in your Google Calendar like this: GReminders will see it as: Which then means that if you […]
When you ask your prospects and clients to confirm their appointments with you, it’s great to get confirmation they plan to show-up, but there’s one more thing you can do to ensure your no-shows become a thing of the past – let them know you received their confirmation. Your affirmation of their confirmation will make […]
Would you like to personalize your appointment reminders? Would you like to see your clients’ names when they confirm appointments? When you use GReminders automated scheduling for individual or group events, or if you integrate GReminders with Salesforce, Hubspot, SalesLoft, or other CRMs, individualized meeting participant data are now available to use with GReminders SMS […]
Did you know text messages with clickable links have a click-through conversion rate of 45%? Text messages with clickable links can be a powerful marketing tool to strengthen customer relationships across your business. When it comes to business communications, different customers have different preferences. Using multiple communication channels such as – SMS, Email, Voice, etc […]
SMSs / Text Messages are still very much about brevity. An SMS “segment” is 160 characters and thats how Carriers charge. If you send a message over 160 characters, the carrier is actually sending multiple “segments” and then your handset (iPhone, Android, etc…) is combining these messages to display as a single message. So, if […]
Back by popular demand, GReminders is introducing Reminder Templates to be sent at specific times. Want to send your SMS, Text, Email or Phone reminders always at 8am for the next day’s appointments? Send your reminders only on weekdays, so that your appointments on Monday don’t send on Sunday. Want to send all your Reminders […]
Letting your Clients and Customers reschedule or cancel appointments on their own is a great way to streamline Appointment Management. However, you may not want to allow this too close to the actual appointment time. This may give them a bit too much control. You may have a cancellation policy or you may want to […]
When a customer responds to you from an Appointment Reminder Text, depending on your settings, you may receive an SMS or Email Response. Because SMSs do not come from your mobile phone number (Telecos do not allow us to “impersonate” your phone number), we forward the response to you. Impersonation is also called “SMS Spoofing” […]
